Frequently Asked Questions
Everything you need to know about shopping with Front General Store.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that vintage and final sale items are non-refundable.
How do I know if an item will fit me?
Detailed measurements are provided for every garment in the product description. We recommend comparing these measurements to a similar item you already own for the best fit.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Are your vintage items professionally cleaned?
Yes, all vintage and pre-owned pieces undergo a professional cleaning and inspection process to ensure they meet our quality standards before being listed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.